Client Feedback
Katie and Eric are the perfect balance of head and heart. They bring with them the experience and knowledge to build a quality home while also being thoughtful and caring throughout the process. Before a contract was even signed, Eric & Katie communicated clearly and ensured we were on the same page the whole way through.
Their attention to detail and genuine concern to make things right was very appreciated. Even after our build was complete, they continued to check in to ensure our satisfaction. There are many contractors out there, but it’s these little details that make all the difference when building your dream home. A big thank you to Katie & Eric for a job well done!
Their attention to detail and genuine concern to make things right was very appreciated. Even after our build was complete, they continued to check in to ensure our satisfaction. There are many contractors out there, but it’s these little details that make all the difference when building your dream home. A big thank you to Katie & Eric for a job well done!
Brad & Alison Jardine
When we were looking for a new home, a new build was not on our radar. We were introduced to Katie and Eric through our agent and were immediately impressed with the quality of their work and their design style. Shortly after meeting them, we decided to hire them as our contractors.
We looked at house plans and found one we loved… they were able to turn our plans into a beautiful custom dream home that went beyond our expectations. They have impeccable planning skills, and a quality team of tradespeople. Katie has a natural eye for design and pays close attention to detail. Their communication was on point. Day or night, Eric and Katie were there to patiently answer our questions and buffer any potential hiccups that come with a new build. They made the experience seamless. Our home was ready within a week of the estimated completion date. How many new builds finish on time? Ours did! We are so happy with our beautiful, quality-built home. Thank you Katie and Eric!
We looked at house plans and found one we loved… they were able to turn our plans into a beautiful custom dream home that went beyond our expectations. They have impeccable planning skills, and a quality team of tradespeople. Katie has a natural eye for design and pays close attention to detail. Their communication was on point. Day or night, Eric and Katie were there to patiently answer our questions and buffer any potential hiccups that come with a new build. They made the experience seamless. Our home was ready within a week of the estimated completion date. How many new builds finish on time? Ours did! We are so happy with our beautiful, quality-built home. Thank you Katie and Eric!
Aisha Fahmy & Stefan Bohnsack
Katie and Eric are incredibly dedicated builders. Their communication skills were second-to-none. They were available day and night to answer any questions that we had, even from the very beginning stages of our house planning. Their organizational skills and ability to manage many moving parts is impeccable and made the process feel seamless.
Suggestions that Katie made regarding detail and function of spaces are now some of our favorite aspects of our home. The quality of their home building is top notch, and it was commended along the way by many tradespeople. They had many personal touches throughout the build and also in the thoughtfully curated housewarming gifts for our family. They’ve made our dreams a reality, and we are so incredibly grateful to them that we get to live in this beautiful home.
Suggestions that Katie made regarding detail and function of spaces are now some of our favorite aspects of our home. The quality of their home building is top notch, and it was commended along the way by many tradespeople. They had many personal touches throughout the build and also in the thoughtfully curated housewarming gifts for our family. They’ve made our dreams a reality, and we are so incredibly grateful to them that we get to live in this beautiful home.
Todd & Kristen Arseneault
We spoke with what felt like every builder in the area, but it never felt like the right decision for us. Then we reached out to Katie and Eric, and we knew after the first conversation that we wanted them to build our house. We just knew that they were going to make our dreams come true, even if they had to move mountains to make it happen. They were always available to answer all of our questions with incredible patience and expert advice.
Their communication is second-to-none, and they made the building process so incredibly smooth. They are both friendly and welcoming and made sure we were included in absolutely every decision, no matter how small. We gave them a big challenge with the timeline (we needed to be out of our temporary rental) and they once again, did not disappoint. They worked day and night to ensure our home would be ready for us when we needed it. We couldn’t possibly love our home more than we do. Katie and Eric absolutely knocked it out of the park. Anyone who is lucky enough to have them as their builders would not be disappointed.
Their communication is second-to-none, and they made the building process so incredibly smooth. They are both friendly and welcoming and made sure we were included in absolutely every decision, no matter how small. We gave them a big challenge with the timeline (we needed to be out of our temporary rental) and they once again, did not disappoint. They worked day and night to ensure our home would be ready for us when we needed it. We couldn’t possibly love our home more than we do. Katie and Eric absolutely knocked it out of the park. Anyone who is lucky enough to have them as their builders would not be disappointed.
Kelsie & Scott Clark
I wanted to take the time to acknowledge and commend the exceptional work of Jones and Oak on a recent project that was both time-sensitive and uniquely challenging. The nature of the project required close collaboration between the designer and contractor, and Jones and Oak rose to the occasion with professionalism and efficiency.
Despite an extremely demanding timeline, they worked tirelessly—including after hours—demonstrating an unwavering commitment to meeting deadlines without compromising quality. They embraced changes seamlessly, without complaint or impact on the schedule, and went above and beyond to assist the designer with value engineering exercises to optimize project outcomes.
In our industry, there are two types of contractors: those who make your life easier and the rest. Jones and Oak is a rare breed, unequivocally falling into the former category—making the entire process smooth, efficient, and genuinely enjoyable. Their dedication, adaptability, and collaborative spirit made them a pleasure to work with, and we would highly recommend them for any project.
We look forward to the opportunity to work with Jones and Oak again in the future.
Despite an extremely demanding timeline, they worked tirelessly—including after hours—demonstrating an unwavering commitment to meeting deadlines without compromising quality. They embraced changes seamlessly, without complaint or impact on the schedule, and went above and beyond to assist the designer with value engineering exercises to optimize project outcomes.
In our industry, there are two types of contractors: those who make your life easier and the rest. Jones and Oak is a rare breed, unequivocally falling into the former category—making the entire process smooth, efficient, and genuinely enjoyable. Their dedication, adaptability, and collaborative spirit made them a pleasure to work with, and we would highly recommend them for any project.
We look forward to the opportunity to work with Jones and Oak again in the future.
Christopher Travis, Glenn Group (City of Saint John)